Vero Data Link is an effective management tool, that can help four-court operators, caterers and retailers to understand how their machines are being used, giving them the precise information to ensure quality and profitability. The data collected through Vero Data Link can be exported into an API ready format, which can be easily integrated with any existing CRM or Sales Analytical Software. This allows coffee operators to create custom business intelligence and consumer behaviour reports effectively.
And because the machine can be monitored constantly, so it alerts you with any system errors immediately and reduces the loss of revenue as a result of machine downtime.
The Vero Data Link Telemetry System is basically a way to look inside the memory of coffee machine itself, collecting real-time data, then the data is being transferred wirelessly to a secure web platform, and this can be accessed by a remote device, this can be a PC, tablet or even your smartphone.
The Vero Data Link telemetry technology enables data communication and remote monitoring of all the machine’s functions and performance via a Cloud-based system, it gives a real-time snapshot of the machine condition, provides a much more effective machine maintenance and service system for the operators.
The user can view data on water temperature, shot time, coffee bean usage, milk usage, as well as the full history of the machine cleaning cycle completed.
The data can obtain accurate and up-to-date sales data, gives the precise coffee cup counting, by different drink types, both in total and per selection, this can prevent employees from under-reporting.
The Telemetry system can also give the exact consumable / ingredient usage, this allows you to analysis the consumption. Through the easy to read dashboard report, the operator can compare current sales and margin data against the previous trading period.
Another major feature of our Vero Data Link is the telemetry system can highlight any machine error message as well as sending an automatic reminder when the machine is due for service.
Should there be a problem with any of the machines in any site, an email or a text message could be sent to the relevant person, and they can contact Vero Coffee service hotline, and the service call can be logged straight away where it is deemed necessary, preventing unnecessary downtime.
Vero Data Link can enable multiple users logging in within each company, which means that different levels of management will have access to different levels of restricted data. Unit managers can only view his/her own sites information, and regional managers can have access to all sites within his/her territory, and the head office level can view all data, as well as generate all reports.
Our system is very flexible and can be customised to individual business operators’ requirements.
The Vero Data Link Telemetry system is an excellent tool for those operators who have multiple machine sites, it allows the management to view centralised data for all machines within the network at the same time. Whether it is 10 machines or 1,000 machines, real-time monitoring and operational stability provide valuable commercial and operational data on product usage and machine stability.
For multiple sites, our friendly user interface is designed in a way that the operators can view the sales/consumption data and machine stability in a map, and the user can zoom into the map and click down for more details for each site. This is a useful tool can help the management to identify the critical timeout unit(s), prioritise the technical calls, and addressing the issues with the site / regional managers immediately. The severeness of machine errors will be represented in a traffic light colour scheme, with red lights represent units that need urgent attention.