A perfect cup of coffee requires good running and well maintained equipment, no lime-scale build up, no broken seals and no internal leakage. Temperature and pressure settings both need to be correct. Preventative Maintenance is crucial to the success of perfect coffee making in any reputable coffee business. It is a small but necessary investment, which goes a long way to keeping your machine in perfect and profitable condition, and making sure that your customer can experience the best coffee possible.
WHAT IS PM?
Preventative Maintenance is carried out while the equipment is still working, so that it does not break down unexpectedly. Break downs during peak trading time will result in lost revenue and a risk of losing hard earned customers.
REGULAR CLEANING IS KING
We strongly believe that many services and maintenance calls can be prevented by regular cleaning with appropriate cleaning products and tools. Therefore, we have developed various cleaning videos and instructions on how to clean different type machines and equipment.
Here is our 10 Top Tips for Cleaning & Maintaining Espresso Machine.
Also, in order to demonstrate how to carry out daily cleaning routine on your coffee machine, we have also developed a serials of step by step cleaning videos, and you can view them all in our Vero BLOGS & NEWS / Machine Cleaning Tutorial Section.
A daily cleaning routine will save you time and money as well as maintaining coffee extraction and frothing quality. We have carefully selected a full range of top quality cleaning products including Clean Express tablets, Milk Cleaner, Cleaning Powder, and Full Cleaning Kits. These can be used on both traditional machines and Bean-To-Cup machines. Please check out our large selection of cleaning equipment and cleaning detergent on our Coffee Essentials Section.
COST OR INVESTMENT
The cost of servicing should be looked at from the perspective of the cost of poor quality coffee served and the effect that his has on repeat business. Like any piece of equipment that is central to your business performance, your coffee machine needs to be meticulously cleaned daily and serviced regularly. If you have a busy, thriving location then get your coffee machine serviced more regularly so that you can build on the success.
Carrying out regular servicing will reduce the costs of repair to your coffee machine, improve the efficiency, performance and power consumption of the coffee machine and, extend the life span of your machine and protect your investment, most important it will ensure you serve the best coffee possible to your customer.
OUR PM SERVICE
All machines will be fully serviced according to the relevant manufacturers’ specifications, and customers will be issued a copy of the diagnosis at the end of our service. We fix any coffee machine component that has a problem. We replace any worn parts and programme your machine to the correct settings as required by your coffee provider and equipment manufacturer, as necessary.
Vero offers comprehensive preventative maintenance contracts at very affordable and competitive rates. The frequency of servicing will depend on the make and model, the daily usage, the age and condition of the machine. Our competitive preventative maintenance package can start from as little as €120 per annum. If you are interested to talk to us about our preventative maintenance contract, please call us at 01-5334911 or email our customer service at firstname.lastname@example.org.
20 POINT PREVENTATIVE MAINTENANCE PROGRAMME
We have developed a comprehensive 20 Point Preventative Maintenance Programme, which is used by all of our engineers. To name a few points: Group Seals, Shower Plates, Group Valves, Safety Valves, Pressure Switches, Pump Heads, Level Probes etc.