We want to offer our customers the reassurance that we are working hard to ensure continuity of service during this difficult time and we are still operating as normal to support all customers who are categorised as an essential business. We will continue to monitor this situation closely and adhere to the advice issued by the Government and the HSE.

We have prepared the following document to help the business to correctly shut down the equipment during this closure, and minimise any potential damage or possible issues on re-start up.

Coffee Machine Cleaning, Maintenance & Storage during COVID-19

Scientists have found the novel coronavirus can survive on surfaces for 2-3 days. That means careful, frequent cleaning of all surfaces in your cafe is more important than ever to keep your employees and customers safe – this includes your espresso machine and coffee grinders.

Keep reading to learn specific procedures for cleaning and disinfecting your equipment while you’re open, and properly storing your machine if you need to temporarily close.

Machine Cleaning & Disinfection

While you remain open, we want to take a moment to focus on the cleaning and disinfecting of your machine to help prevent COVID-19 spreading.

Normal daily and weekly cleaning of your machine should continue. While part of this daily cleaning includes sanitizing food services, some bacteria and viruses are more resistant to normal sanitizing solutions.

Cleaning surfaces with soap and water is not the same as disinfecting them. You will need to clean surfaces (remove germs, dirt, and impurities) before you disinfect (use chemicals to kill germs).

NOTE: Bleach can corrode stainless steel. We do not recommend the use of bleach on your coffee machine. Always check to ensure the disinfecting product is not past its expiration date.

Registered ammonia-based disinfectants are safe to use on stainless steel. Alcohol solutions with at least 70% alcohol and most common household disinfectants should be effective. Use glass cleaner to keep your machine looking clean, but it is not a disinfectant – use ammonia to disinfect.

(Never mix household bleach with ammonia or any other cleanser. Mixing will create a deadly gas.)

Preparing a Machine for Temporary Closure

Unfortunately, many businesses will need to shut down for a period of time to prevent the spread of COVID-19. With that in mind, we want to provide you with the following actions to consider when preparing your business for temporary closure.

For Espresso Machines

– Complete all regular cleaning and backflushing before the shutdown

– Performing preventative maintenance – this is best done before the shutdown if possible so you can get back up and running quickly. At Vero, we offer PM services to all customers, please email service@verocoffee.ie for more details.

  • Turn off equipment
  • Unplug espresso machine and coffee grinders
  • Shut off water to equipment
  • Drain boilers (requires a trained technician)
  • Continue to store your machine in a heated environment if possible
  • Order new water filters and change prior to reopening
  • Make a plan to restart equipment prior to reopening café

For Bean to Cup Machines

  • Complete a full cleaning cycle of both coffee and milk system
  • Empty both coffee and hot chocolate hoppers
  • Empty and deep clean milk fridge
  • Turn off equipment
  • Unplug bean to cup machine
  • Shut off water to equipment
  • Continue to store your machine in a heated environment if possible
  • Order new water filters and change prior to reopening
  • Make a plan to restart equipment prior to reopening café

Should you require any additional information on the above or want to organise a preventative maintenance call during the current COVID-19 emergency. Please don’t hesitate to us at info@verocoffee.ie.

Thank you for your support, and stay safe

Vero Team

April 2020

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