Preventative Maintenance

A perfect cup of coffee requires good running and well maintained equipment, no lime-scale build up, no broken seals and no internal leakage. Temperature and pressure settings both need to be correct. Preventative Maintenance is crucial to the success of perfect coffee making in any reputable coffee business. It is a small but necessary investment, which goes a long way to keeping your machine in perfect and profitable condition.

Preventative Maintenance is carried out while the equipment is still working, so that it does not break down unexpectedly. Break downs during peak trading time will result in lost revenue and a risk of losing hard earned customers.

A daily cleaning routine will save you time and money as well as maintaining coffee extraction and frothing quality. We stock a full range of cleaning products including Clean Express tablets, Milk Cleaner, Cleaning Powder, and Cleaning Kits. These can be used on both traditional machines and Bean-To-Cup (Automatic) machines.

By having regular quarterly or bi-annual preventative maintenance checks completed by our qualified engineers, this will ensure that your coffee machine(s) will give you the best performance and protect your investment.

We have developed a comprehensive 20 Point Preventative Maintenance Programme, which is used by all of our engineers. To name a few points: Group Seals, Shower Plates, Group Valves, Safety Valves, Pressure Switches, Pump Heads, Level Probes etc.

All machines will be fully serviced according to the relevant manufacturers’ specifications, and customers will be issued a copy of the diagnosis at the end of our service. We fix any coffee machine component that has a problem. We replace any worn parts and programme your machine to the correct settings as required by your coffee provider and equipment manufacturer, as necessary.

We use the most up to date technology and IT solutions at Vero. Our systems will allow us provide you with a tailored service, with your equipment details and specifications readily available. We can readily review your equipment information and service history as required. Correct and critical information is important to every operator in the coffee industry and Vero can ensure you get best value from your equipment servicing and demonstrate this to you.

Vero offers comprehensive preventative maintenance contracts at very affordable and competitive rates. Before you invest in any equipment or servicing, or make any costly mistakes, just give us a call today and find out more.